Welcome to the HAVEN installation guide. There are a lot of things to consider when installing your HAVEN and we want to help make sure you get it right so your home is safe and secure.

We will start with level 1 where we will determine if your threshold is the right height, and what to do if it’s not. Level 2 and 3 will determine what your floor and subfloor types are and how to correctly install HAVEN for your specific setup. Finally, level 4 will put the finishing touches on your install.

  • Level 1
  • Level 2
    Top Floor
  • Level 3
    Sub Floor
  • Level 4

Let's get some information...

Please provide us with the information below so we can tailor your installation guide to best suit your needs.


Door Type:

Top Floor:

Sub Floor:

Getting Started

  • Phillips Drill Bit
  • 1/8" Drill Bit
  • Phillips Screwdriver

Screws (provided), template (provided), pencil/marker, drill, Phillips head screw bit, 1/8 inch drill bit, Phillips head screwdriver, measuring tape

Getting Started

Test proper threshold height by placing unit against door threshold. Open door while holding unit in place. Your door should be able to open completely over HAVEN. Medium resistance against weather stripping/- door seal is acceptable. Haven needs to make solid contact with at least .25 inches (6.35 mm) of your door. So your threshold has to be higher than .8 inches (2 cm) but not bigger than 1.25 inches (31.75 mm).

If your threshold height is below .8 inches, you may have to shorten your door. Before considering shortening your door, you may be able to remove the weather strip from the bottom of the door. You can purchase an exterior weather strip that attaches to the bottom front of your door and provides excellent protection without requiring you to shorten the door.

Use the included door spacer to ensure you have your HAVEN correctly spaced from the door. This will ensure that the gate opens properly and the lock is as close to the door as possible without the gate lift gate being impeded by the the bottom of the door or the weather stripping. With the gate in the up position, if you notice that there is a noticeable gap between the bottom of the door and the lift gate portion that would prevent the gate from making solid contact with at least .25 inches of the door, then you may need to complete Module 1A-1: Selecting the Correct Riser after this section.

If you have an adjustable threshold, we recommend raising the height of the threshold to its highest level that doesn't impede the opening and closing of the door.

Ensure that the gate is lowered and place the spacer in the center of the lock

Ensure that the gate is lowered and place the spacer in the center of the lock as indicated in the above photo. If your door cannot open over your unit, you will need to complete Module 1A-4: Shortening Your Door after this section.

Find The Center

Use measuring tape to find center of door threshold. Mark center with your pencil on door threshold. Line up template so the center line on the template matches the center on the threshold. With a pencil, mark the floor where each screw hole is located on the template.

Prep Your Haven

With a Phillips head screwdriver, remove the cover from the Haven Lock gate by unscrewing four scews on front of the gate.

Confirm Alignment

Make sure the gate on the unit is down. Place the unit in front of the door and move the nylon straps to see and align the screw holes inside with the marks on the floor. Test to make sure the lifted gate does not hit the door when it is closed (there may be a slight gap between Haven and your threshold of the door). Once correct alignment is confirmed, move the Haven away from the door.